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Winter Policy

During the Colder months,(October-May)it is essential that the pool water temperature be maintained at a minimum of 84 degrees Fahrenheit. This policy is in place for several important reasons:

1. Comfort: Warmer water ensures that swimmers, especially young children, remain comfortable during their lessons. Cold water can be uncomfortable and may discourage participation.

2. Safety: Maintaining a warm water temperature helps prevent hypothermia, which can occur more quickly in colder water. This is particularly important for children, who are more susceptible to temperature changes.

3. Muscle Function: Warmer water helps keep muscles relaxed and flexible, reducing the risk of cramps and injuries. This is crucial for effective swimming instruction and performance.

4. Health: Warmer water can help in preventing respiratory issues that can be exacerbated by cold water. It also supports overall health and well-being during the colder winter months.

By adhering to this policy, we ensure a safe, comfortable, and effective learning environment for all our swim students.

Policy and Procedures

1. Safety First: All instructors must be certified in CPR and first aid. Safety protocols must be strictly followed, including constant supervision of students in the water.

2. Instructor Qualifications: All swim instructors must have a minimum certification from a recognized swim instruction organization, such as the American Red Cross or YMCA.

3. Travel and Scheduling: Instructors are responsible for their own travel arrangements and must arrive at the designated location at least 15 minutes before the scheduled lesson time. Any changes to the schedule must be communicated to clients at least 24 hours in advance.

4. Client Communication: Clear and prompt communication with clients is essential. Instructors should provide clients with a detailed lesson plan and progress reports after each session.

5. Equipment and Facilities: Instructors must ensure that the pool facilities meet safety standards and that all necessary equipment (kickboards, life vests, etc.) is available and in good condition.

6. Hygiene and Cleanliness: Instructors must maintain high standards of hygiene, including clean swimwear and equipment. Pools should be checked for cleanliness and proper chemical levels before each lesson.

7. Insurance and Liability: The company must carry comprehensive liability insurance to cover any accidents or injuries that may occur during lessons. Instructors should be familiar with the terms of this insurance.

8. Lesson Cancellations: Clients must provide at least 24 hours' notice for any cancellations to avoid being charged for the lesson. Instructors should also provide timely notice if they need to cancel.

9. Behavior and Conduct: Professional behavior is expected at all times. Instructors should be patient, encouraging, and respectful towards all clients and their families.

At Safeguard And Swim, we are committed to protecting your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you visit our website www.safeguardandswim.com.

Information We Collect

1. Personal Information: We may collect personal information such as your name, email address, phone number, and payment details when you register for our classes or contact us through our website.
2. Non-Personal Information: We may collect non-personal information such as your browser type, operating system, and IP address to improve our website and services.

How We Use Your Information

1. To Provide Services: We use your personal information to register you for swim classes, process payments, and communicate with you about your enrollment.
2. To Improve Our Website: We use non-personal information to analyze website traffic and improve our website's functionality and user experience.
3. Marketing: With your consent, we may use your email address to send you promotional materials and updates about our swim school.

Disclosure of Your Information

1. Third-Party Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and email marketing.
2. Legal Requirements: We may disclose your information if required by law or in response to a valid request by public authorities.

Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.